Pricing & Payment

Pricing & Payment

All product prices on the website of Club-Mate are quoted in HK$ and without guarantee.

Your purchase made on www.clubmatehk.com is subject to our sole discretion and to the availability of stock. A final invoice will be presented to you after receiving the payment. We are making every effort to ensure that prices and descriptions of goods shown on our website are accurate at the time you place your order. In the unlikely event that the price shown on the checkout page is incorrect, and we discover this upon processing your order, we are not required to sell the goods to you at the price shown. If we discover an error in the price of the goods that you have ordered, we will let you know as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it.

Club-Mate accepts payment by bank transfer upon checkout; however, the payment must be received in our account first before we will ship the goods. In order to speed up the process, you may send the bank confirmation with the transaction details to onlineshop@clubmatehk.com. We will then immediately prepare your parcel for shipment.

The customer is requested to make their payment(s) directly into our bank account. If possible, please note your name and your invoice number in the respective field of the bank transfer. If you are using an ATM machine please send us a screen shot for reference. Please note that the sender (ie the customer) needs to pay for any transaction fees; if you are unsure if there will be a fee, please check with your bank (For example, an HSBC-to-HSBC transfer usually will not incur a fee, but a Citibank-to-HSBC transfer could).

Club-Mate is trying to offer further payment methods such as credit card, paypal etc. If a customer wants to make use of those payment options now, they are requested to order via our partner www.euro-goodies.com.